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Defined governance and reduced costs for worldwide L&D restructuring

Project Summary

Conduent defined learning governance and executed learning management processes to expand the use of global learning services for over 40,000 employees. Conduent simultaneously supported the client to comply with mandatory regulated training on products, health and safety, and other topics.

Industry: Life Sciences

Learning Consulting
  • Learning Governance Planning
Learning Administration and Delivery
  • Managed Learning Services
Learning Supplier Management
  • Vendor Sourcing

The challenge

A top leading life science company needed improved efficiency and expanded use of global learning services for over 40,000 employees. They urgently needed support to comply with regulations regarding mandatory training on products, health and safety, and other topics, while reducing total costs in providing their global learning services.


The solution

Conduent provided swift integration, governance and execution of the clients' global learning management processes, which included platform implementation and 24x7 learner support delivery. The process included production, sourcing and reporting on course content to qualify employees and enable capability development for compliance audits and regulatory needs.


The results

Conduent ensured the client realized cost reductions for their integrated global learning services through successful implementation, improved efficiency and use of their global technology platform for sustained compliance training.